Privacy Policy

This Privacy Policy applies to the DramaBox services, including the DramaBox application, website, software and related services ("DramaBox" or "Platform"). DramaBox is provided by WOVCC HONG KONG LIMITED., a company operating under the laws of Singapore, with its registered address at UNIT 98 OF FACTORY A 1/F UNION HING YIP FACTORY BLDG NO.20 HING YIP ST KWUN TONG HONG KONG ("we" or "us").

We recognize that your privacy is very important, and we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, share, process and store your personal information in connection with our services, and describes your choices regarding the use, access, and correction of your personal data. This Privacy Policy applies globally, with jurisdiction-specific provisions detailed in the Supplemental Terms – Jurisdiction-Specific section.

This Privacy Policy applies only to the data collection and processing activities conducted on this website/application and does not apply to any data collection or processing activities carried out by third-party websites, applications, or service providers. Please note that when you interact with such third-party websites or applications, you may provide them with your personal information, and those third parties may have different privacy policies and practices. We encourage you to review their privacy policies to understand how they handle your personal information.

IF YOU DO NOT AGREE WITH THIS PRIVACY POLICY, PLEASE DO NOT USE DRAMABOX.

THIS PRIVACY POLICY IS IMPORTANT, AND WE HOPE THAT YOU WILL TAKE THE TIME TO READ IT CAREFULLY BEFORE YOU USE DRAMABOX.

This Privacy Policy covers the following topics:

• 1. What Information We Collect
• 2. How We Use Your Information
• 3. How We Share Your Information
• 4. How We Store and Protect Your Information
• 5. What Are Your Rights and Choices
• 6. How We Process Minors' Information
• 7. International Transfers
• 8. Privacy Policy Updates
• 9. How to Contact Us
• 10. Language
• 11. Governing Law and Dispute Resolution
• 12. Supplemental Terms – Jurisdiction-Specific

1. What Information We Collect

We may collect the following information about you:

1.1 Information You Provide

Information you provide when contacting us. To access customer service on DramaBox, you may provide us with your contact (email address), and text/picture/video information relating to your request. Your user ID and relevant problem description are needed to better resolve your problem. We may also collect information in correspondence you send to us, including when you contact us for complaints, support, or feedback.

Account Registration and Login Information. Where you choose to register for or log in to DramaBox using your mobile phone number in supported regions, we may collect your mobile phone number and related verification information for the purposes of account registration, identity verification, login authentication, account security, and compliance with applicable laws and regulations.

Clipboard Usage. Our App may access text-based information from your device's clipboard only in limited circumstances, where such content matches specific formats (such as referral codes or campaign links), solely for advertisement attribution purposes. We do not access or collect images, videos, or other unrelated clipboard content. Clipboard access is subject to your device's operating system permissions (iOS or Android), and you may manage or revoke such access at any time through your device settings.

1.2 Automatically Collected Information

Usage Information. We will collect information regarding your interaction with DramaBox, including your records on clicking, following, searching, the content you save to "My List", browsing, and transaction. We collect such information to analyze your appetite and infer your interests for the purpose of personalizing content recommendations.

Device information. We may collect certain information about the device you use to access DramaBox, such as the device ID or other unique identifiers; device and software characteristics (such as type and configuration), system language, referring URL, IP address, browser information, and standard web server log data; Identifier for Advertising ("IDFA", iOS devices only), so as to identify your device, safeguard the security of services and optimize your browsing experience.

Advertising-related information. We will access your list of applications installed on your device and use such information only with your consent to better provide advertisements.

Local storage. We may collect and store information, including your personal information locally on your device using mechanisms such as application data caches.

Cookies. Cookies are text files placed on your device to collect standard Internet log information and visitor behavior information. We may automatically collect information from you, through cookies or similar technologies, including (e.g., web beacons, flash cookies, etc.) ("Cookies"), to automatically collect information, measure and analyze how you use the Platform, including which pages you view most often and how you interact with content, enhance your experience using the Platform, improve the Platform, provide you with advertising, and measure the effectiveness of advertisements and other content. Where required by law, we will obtain your consent before using cookies.

1.3 Information from Other Sources

Third-party Account information. You can register to use DramaBox with third-party social network account details (Facebook or Google) and an Apple account. If you log in to DramaBox with a third-party account, we will obtain your account information from such platform, including your nickname, Apple ID (iOS devices only), profile picture and email address, so as to create or log in DramaBox account, provide services enjoyed by log-in users, protect your account and prevent security risks.

Information obtained from public sources. We may collect information about you from other publicly available sources, such as government published information and public information on social media platforms.

Information received from others. We may receive information about you from others, including where you are included or mentioned in direct messages, a complaint, appeal, request or feedback submitted to us, or if your contact information is provided to us.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Service Provision – To conclude and enforce the agreement with you, to deliver, provide, process, and maintain our services, and to create your account and profile.
• Communications – To communicate with you about your use of DramaBox, product announcements, and software updates, as well as respond to your requests for assistance.
• Marketing and Advertising – To send you marketing information and special offers, to deliver advertising (including targeted advertising), and to measure the effectiveness of advertising and promotion.
• Improvement of Your Experience – To personalize the content you see and ensure content is presented in the most effective manner for you and your device.
• Safety, Security and Integrity – To detect and combat abuse, harmful activity, fraud, misuse, spam, and illegal activity, and to monitor and prevent security risks.
• Legal Compliance – To comply with legal or regulatory obligations.
• Technology Development and Research – To train and improve our technology, such as our algorithms, and to develop and analyze statistics.
• Automated Decision-Making and Personalization – To provide you with content that better matches your preferences and interests.

3. How We Share Your Information

We do not share your personal information except as explicitly provided in this Privacy Policy. We share your personal information in one or multiple of the following circumstances:

• Sharing with Your Consent – We may share information with third parties with your consent or at your direction.
• Sharing with Business Partners – Including social networks, service providers, advertisement partners, and third-party SDK providers.
• Sharing in the Event of Merger, Sale or Other Business Transactions
• Sharing for Legal Reasons – With law enforcement agencies, government regulators, courts and other public authorities as required by law.

4. How We Store and Protect Your Information

Location. Presently, our server for storing your personal information related to DramaBox is located in Singapore.

Retention Period. We retain your personal information until the termination of your account and otherwise as long as necessary for the purposes described above.

Protection. We will take appropriate technical and management measures to help protect and secure your personal information, such as encryption and desensitization.

5. What Are Your Rights and Choices

You have all the rights under applicable laws and regulations concerning your personal information, including but not limited to: the right to access, rectify, delete, withdraw consent, unsubscribe/cancel notifications, select personalized content, download a copy, and limit or refuse processing of personal information.

6. How We Process Minors' Information

DramaBox is not directed at children under the age of 13 years old or the minimum age otherwise defined under applicable laws. We do not knowingly collect personal information of anyone under the Minimum Age.

7. International Transfers

To provide services to you, we will comply with applicable protection laws and regulations in your jurisdiction to process your personal information. We will take appropriate safeguards to protect your personal information in accordance with this Privacy Policy and applicable laws and regulations.

8. Privacy Policy Updates

In response to changing legal, technical or business development, we may update or revise this Privacy Policy from time to time. When we update this Privacy Policy, we will post the updated version and change the "Last Updated" date at the top of this Privacy Policy.

9. How to Contact Us

If you have any question, comment, complaint, request or advice regarding this Privacy Policy or any other privacy-related matters, you may contact us at email address: feedback@dramabox.com or address: UNIT 98 OF FACTORY A 1/F UNION HING YIP FACTORY BLDG NO.20 HING YIP ST KWUN TONG HONG KONG

10. Language

This Privacy Policy is written in English and may be translated into other languages. In the event of any inconsistency, conflict or ambiguity between the English version and translated versions, the English version shall prevail.

11. Governing Law and Dispute Resolution

This Privacy Policy is established, comes into force, and will be enforced and interpreted under the laws of Singapore, without regard to its conflict of law provisions. Any disputes arising hereunder will also be resolved in accordance with the Terms of Service.

12. Supplemental Terms – Jurisdiction-Specific

12.1 Additional Notice for California Residents

This section applies to California residents covered by the California Consumer Privacy Act of 2018 ("CCPA"). Over the past 12 months, we have collected and disclosed your personal information as mentioned in the "What Information We Collect" and "How We Share Your Information" sections. We do not sell your personal information. However, we may share certain technical or usage information with our advertising or analytics partners.

12.2 Additional Notice for Residents of European Economic Area ("EEA"), the United Kingdom and Switzerland

The controller with respect to the processing in this Privacy Policy is WOVCC HONG KONG LIMITED. We have appointed a representative for the EEA/UK/Switzerland region. You have the right to lodge a complaint with your national data protection authority.